Terms of Service
Due to the different production batch, parts may change, we promise all changes there will be no debasement of quality of parts, only USES the equivalent grade configuration to replace, please rest assured purchase.
1)When you place an order, we will send the items within 4-7 days once your payment is completely verified.
2)We do not guarantee delivery time on all international shipments (especially for the china air mailpost) due to difference in customs clearing times in individual countries, which may affect how quickly your product is inspected.
3) If you have other ideas, please contact our service for changing. Any import charges or tax fees will be at your side. Please note.
> Warranty 1: body part --- Frame 5 years, front fork 1 year, the other six months, inner and outer tires and other wearing parts are not covered by the warranty;
> Warranty two: electric part --- battery / motor / controller for 1 year, the other 3 months.
We offer the 1-month free replacement. Buyers may request for a replacement within 7days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. We also provide 12-month free maintenance. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced. Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will refund or exchange them ASAP.
* The cruising miles in this website are all theoretical values. Actual cruising is affected by various factors such as load, temperature, wind speed, road surface, and operating habits.
Due to the characteristics of lithium batteries, after a period of use, the maximum capacity of the battery will decrease. Please keep the habit of charging as you use, and keep the battery full, which is good for delaying the battery life.
The sizes are illustrated with specific measurements in the detailed specifications. Please check the specifications before you place an order. Normally the allowable differences in the size are approximately 0.5 inch in measurement. If you find the size of the products do not fit you, you can directly contact us.
Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item received is wrong color, please contact us to see if a return or refund is possible.
please allow at least 2 weeks to be delivered to your door, plan ahead and we hope you enjoy your purchase.